Privacy Policy
Effective Date:
At ProTaxAdvisors, your privacy and data security are our top priorities. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services.
1. Information We Collect
We collect information you voluntarily provide during registration, onboarding, and use of our services. This includes your name, contact details, business information, financial data, and uploaded documents.
2. How We Use Your Information
We use your data to deliver tax advisory, business consulting, and financial management services. This includes calculating projections, generating reports, verifying identity, and personalizing insights via AI.
3. Data Access and Authentication
Access to your data is restricted to authorized users within our system using role-based access control. All users must authenticate through secure login protocols powered by Supabase Auth.
4. Data Encryption and Storage
All data is encrypted in transit via HTTPS and at rest via our cloud provider’s encryption protocols. We do not store sensitive access tokens unencrypted, and we follow industry standards for data integrity.
5. Use of Plaid
When users choose to link their bank accounts, we use Plaid to access financial data including balances, transactions, and account details. We use this data solely to support tax planning, income verification, and cash flow insights. We do not initiate transfers or share this data with third parties.
6. Risk Monitoring and Compliance
We monitor all systems for unauthorized access, unusual activity, and data integrity failures. We regularly review our access logs and enforce security updates across our infrastructure.
7. Data Retention and Deletion
User data is retained only as long as needed to provide services or meet legal requirements. Users may request data deletion at any time via our support team or account dashboard.
8. Third-Party Services
We use trusted third-party services including Supabase, Vercel, Plaid, and OpenAI. These providers are selected based on their compliance with security and data protection standards.
9. Your Rights
You may access, update, or delete your personal information at any time. You may also request copies of your data or revoke certain processing permissions by contacting us.
10. Contact Us
If you have questions about this policy or your data, please contact us at:Email: support@protaxadvisors.tax
Phone: (321) 239-0386
Mail: 7575 Kingspointe Pkwy Suite 20, Orlando, FL 32819